The Integra Difference

Thousands of commercial customers rely on our voice and data services and embrace our practice of providing a single, user-friendly relationship.

Sales

Prospective customers should be engaged by knowledgeable, professional, prepared sales representatives who provide a personalized, responsive, and respectful approach to acquiring their business. These sales representatives are either employees of Integra and part of the company’s direct sales force or business partners of the company who are under contract and authorized to sell Integra services. Integra values both channels equally and supports them with local management and service. Regardless of which channel you work with, you can count on the same quality of service when it comes to competitive pricing, attentive order fulfillment and responsive customer care.

As a future Integra customer, you will have a clear impression of Integra Telecom’s services, benefits and value. You will also have the confidence that you know exactly what products and services you have agreed to receive.

Installation

Integra Telecom will schedule and manage vendors, and you will always know the status of your order. As an Integra Telecom customer, you will be contacted with clear expectations regarding the transfer and activation of your service.

Billing

You will receive a timely, accurate and easy-to-read bill that represents the products and services you agreed to receive in your contract. Should a review become necessary, you can expect on-site assistance from your account manager.

Account Management

A local Customer Care Representative will be in contact with you shortly after installation and will also provide you with ongoing support. Our customers will work with a local Integra Telecom customer service team which is empowered to respond to your inquiries in a timely, friendly and professional manner.

Our goal is to keep our customers informed on a timely basis regarding all open issues, any scheduled network outages, changes to service, or updates regarding your bill.

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Find out more about Integra's reliable, business-grade DSL service.

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